Privacy Policy | New Image Realty

1. Information we collect

Information you provide

Contact forms: name, email, phone, message, and any details you share about your real-estate needs.
Showing requests: preferred date and time, plus any context you provide.
Home-value estimates: your property address, beds, baths, square footage, year built, condition, and contact details.
Saved-search subscriptions: your email address, search filters, and (optionally) your name.

Information collected automatically

Usage data: pages visited, time on page, referring URLs, browser type, and device information.
Location data: approximate location based on IP address.
Cookies & local storage: we use local storage on your device to remember favorites and saved searches. We do not use third-party advertising cookies.

Attribution data

When you arrive at our site via an advertisement or partner link, we may capture UTM parameters (source, medium, campaign) and the referring URL so we understand which marketing efforts are working.

2. How we use your information

To respond to your inquiries and provide the services you request.
To send listing alerts and updates you have opted in to receive.
To improve our website, content, and services.
To analyze marketing performance and reach.
To comply with legal obligations and protect our rights.

3. How we share your information

We do not sell your personal information. We may share information with:

Service providers: vendors who help us operate (e.g., email delivery, hosting, analytics) under written contracts protecting your data.
Real-estate partners: with your consent, listing agents or cooperating brokers when you request a showing on a specific property.
Legal authorities: when required by law, court order, or to protect our rights and safety.

4. Data retention

We retain contact and lead information for as long as needed to provide services and maintain the customer relationship, and longer where required by law. You may request deletion of your information at any time (see “Your choices” below).

5. Your choices

Opt out of emails: every listing-alert email includes an unsubscribe link, or email us to be removed.
Access & correction: you may request a copy of your information or corrections by emailing us.
Deletion: you may request that we delete your personal information, subject to legal retention requirements.
Browser controls: you can disable cookies or local storage in your browser settings; some features (favorites, saved searches) may not work as expected.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

7. Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it.

8. California & state privacy rights

Residents of California (CCPA) and other states with privacy laws may have additional rights to know, delete, or opt out of the sale or sharing of their personal information. We do not sell personal information. To exercise your rights, contact us at tahira@newimagerealtyllc.com.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. We encourage you to review this page periodically.